[custom_heading level=”h2″ float=”center” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Our Business Process Outsourcing Services[/custom_heading][text animation=”transition.slideUpIn” delay=”500″ delay_duration=”500″ delay_offset=”” id=”” class=””]VIMSCO is much more than just another call center or business process outsourcing company. We pride ourselves on being PARTNERS to all our clients. Using the latest in technology and industry trends, we keep ourselves up to date to ensure we provide the best services to our partners as possible.
By partnering with us, you get the benefits of world-class customer engagement, digital marketing, accurate analytics, and multichannel services, allowing you to focus on performing the core functions of your business.[/text][button text=”GET A BPO QUOTE” type=”” size=”large” shape=”dima-btn-pill” color_class=”” float=”start” lightbox=”” delay=”” delay_duration=”” delay_offset=”” href=”#quote” title=”” popup_content=”” id=”” class=”” style=””][dima_spacer screen_all_spacer_size=”0″ screen_xld_resolution=”1600″ screen_xld_spacer_size=”0″ screen_ld_resolution=”1400″ screen_ld_spacer_size=”150″ screen_md_resolution=”1170″ screen_md_spacer_size=”0″ screen_sd_resolution=”969″ screen_sd_spacer_size=”100″ screen_xsd_resolution=”480″ screen_xsd_spacer_size=”100″ id=”” class=””]
[custom_heading level=”h3″ float=”center” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]The VIMSCO Advantage[/custom_heading][clear by=”30px” id=”” class=””][custom_heading level=”h4″ float=”center” icon_fontawesome=”fa fa-calendar” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Month to month contracts[/custom_heading][clear by=”30px” id=”” class=””][custom_heading level=”h4″ float=”center” icon_fontawesome=”fa fa-clock-o” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Open 24/7 with superior support[/custom_heading][clear by=”30px” id=”” class=””][custom_heading level=”h4″ float=”center” icon_fontawesome=”fa fa-flag” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Centrally located in Jamaica[/custom_heading][clear by=”30px” id=”” class=””][custom_heading level=”h4″ float=”center” icon_fontawesome=”fa fa-language” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Support for multiple languages[/custom_heading]
[custom_heading level=”h3″ float=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” id=”” class=”” style=””]Our Business Outsourcing Solutions[/custom_heading][clear by=”80px” id=”” class=””][button text=”GET A BPO QUOTE” type=”” size=”large” shape=”dima-btn-pill” color_class=”” float=”center” lightbox=”” delay=”” delay_duration=”” delay_offset=”” href=”#quote” title=”” popup_content=”” id=”” class=”” style=””]
[iconbox align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_fontawesome=”fa fa-comments” hover=”icon-box-hover” type=”circle” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff” icon_bg=”rgba(255,255,255,0.01)” shadow_color=”rgba(255,255,255,0.2)”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Sales & Customer Engagement” title_color=”#ffffff”]Our customer engagement and support solutions include product and technical support, inbound and outbound sales, accounts receivable management, customer support, cross-selling/upsells, and any processes unique to your business. VIMSCO’s team of Rockstar customer service agents utilize the latest in technology, as well as the leading software to provide our stellar business outsourcing services and get results for our clients.[/iconbox_content][/iconbox]
[iconbox align=”center” animation=”transition.slideUpIn” delay=”500″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_fontawesome=”fa fa-phone” hover=”icon-box-hover” type=”circle” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff” icon_bg=”rgba(255,255,255,0.01)” shadow_color=”rgba(255,255,255,0.2)”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Business Process Optimization” title_color=”#ffffff”]Your business needs behind-the-scenes or back-office support to free up your team’s valuable time and resources so that you can focus on the core business functions. By choosing VIMSCO as your business process outsourcing company, you will reduce overall costs and eliminate repetitive tasks, while improving your business’s productivity. We will also analyze your data using the latest tools and report any opportunities for improvement to you.[/iconbox_content][/iconbox]
[iconbox align=”center” animation=”transition.slideUpIn” delay=”700″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_fontawesome=”fa fa-tablet” hover=”icon-box-hover” type=”circle” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff” icon_bg=”rgba(255,255,255,0.01)” shadow_color=”rgba(255,255,255,0.2)”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Digital & Technological Transformation” title_color=”#ffffff”]VIMSCO provides industry-leading digital transformation and technological solutions for our clients. From website support, data entry services, UI design, document digitization, research, software development, AI, client self-service, etc, we can create a solution tailored just for your business. Use our solutions to improve the customer support process, increase customer loyalty and lower defect rates, all while shrinking operational costs.[/iconbox_content][/iconbox]
[custom_heading level=”h3″ float=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” id=”” class=”” style=”” tutorials=””]Our Outsourcing Services[/custom_heading][clear by=”80px” id=”” class=””][clear by=”90px” id=”” class=””]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6128″ alt=”Medical Business Process Outsourcing Services”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Health Care”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6131″ alt=”Tv and Cable Business Process Outsourcing Services”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”TV & Cable”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6132″][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Travel & Hospitality”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6140″][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Retail”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6141″][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Financial & Insurance”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6142″ alt=”Technology and Electronics Business Process Outsourcing Services”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Technology”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6143″ alt=”Telecommunication Business Process Outsourcing Services”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Telecommunication”][/iconbox_content][/iconbox]
[iconbox boxed=”true” dima_vc_add_shadow=”true” dima_vc_shadow_on_hover=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” dima_vc_border_color=”#ec407a”][iconbox_header icon_or_image=”image” hover=”none” image_size=”larg” delay=”” delay_duration=”” delay_offset=”” image=”6144″ alt=”Automotive Business Process Outsourcing Services”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Automotive”][/iconbox_content][/iconbox]
[custom_heading level=”h3″ delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Why VIMSCO Is 1 Of The Top Business Outsourcing Companies[/custom_heading][text delay=”” delay_duration=”” delay_offset=”” id=”” class=””]We provide cost-effective services and solutions for businesses operating in any field, and of varying sizes. We vow to keep your clients engaged, while you and your team work on the next big thing for your business.[/text][button text=”GET A BPO QUOTE” type=”” size=”large” shape=”dima-btn-pill” color_class=”” float=”start” lightbox=”” delay=”” delay_duration=”” delay_offset=”” href=”#quote” title=”” popup_content=”” id=”” class=”” style=””]
[accordion model=”default” id=”about” class=”” style=””][accordion_item open=”true” icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Central Location in Jamaica” id=”” class=”” style=””]We are in Jamaica which is a part of the Caribbean and is close to North America, so you can give us a visit to check out our facilities and meet our team before you commit.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”English Speaking, With Support For Multiple Languages” id=”” class=”” style=””]English is our primary language, and we have agents who speak fluent Spanish and French. As a scalable organization, we are ready and willing to take on additional team members who speak other languages if requested by clients.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Strong Telecommunications” id=”” class=”” style=””]We have access to high-speed internet connections, and reliable phone service in Jamaica, ensuring your clients receive first-class support[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Highly Skilled Workforce” id=”” class=”” style=””]Jamaica has a highly skilled and trained workforce, who are eager and willing to learn. We hire the best and brightest team members, and our team of trainers ensures our teammates learn the ins and outs of our client’s business in no time. We are the fastest growing business process outsourcing company in the world for a reason.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”No Distinct Accents” id=”” class=”” style=””]Our agents speak with neutral accents, so your clients won’t be able to readily tell that you have outsourced to another country.[/accordion_item][/accordion]
[custom_heading level=”h3″ float=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” id=”” class=”” style=”” tutorials=””]Get Acquainted With Our Business Channels[/custom_heading]
[iconbox boxed=”true” align=”center” animation=”transition.slideUpIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” box_bg=”#59d600″][iconbox_header icon_fontawesome=”fa fa-rocket” hover=”icon-box-hover” size=”larg” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Next-Gen Solutions” title_color=”#ffffff”]Growing solutions to streamline your customer support[/iconbox_content][/iconbox][accordion model=”default” id=”” class=”” style=””][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Social Media” id=”” class=”” style=””]There is much more to marketing and thriving on social media than just making posts and getting likes. We offer community monitoring, engagement strategies, targeted social media ad campaigns, training programs, social media posting schedules and much more. You receive weekly analytics to keep abreast of social media developments and measure your ROI.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Artificial Intelligence” id=”” class=”” style=””]AI is the future of customer support. With self-service portals and the ever-improving chatbots, artificial intelligence is beginning to play a bigger role in customer service. Our team of developers and researchers use the latest technology for our clients.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”SMS” id=”” class=”” style=””]A tried and true method of communication, SMS is an excellent channel for providing support for your clients, and even doing marketing. We offer this channel as part of our business outsourcing packages.[/accordion_item][/accordion]
[iconbox boxed=”true” align=”center” animation=”transition.slideUpIn” delay=”500″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” box_bg=”#ff9900″][iconbox_header icon_fontawesome=”fa fa-check” hover=”icon-box-hover” size=”larg” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Core Services” title_color=”#ffffff”]The backbone of any customer support plan[/iconbox_content][/iconbox][accordion model=”default” id=”” class=”” style=””][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Live Chat” id=”” class=”” style=””]Live chat is a tried and true customer engagement channel, as it allows your customers to interact with your support team in real-time. Our live chat solutions even have the functionality to have your client call free on the website, send or receive files, view and control their device, and create support tickets. Our team of chat experts knows how to boost your bottom line and keep your clients happy.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Email” id=”” class=”” style=””]Email remains one of the most popular methods of communication for a reason – it works! There is much more to email than just sending and receiving though, and our team can use valuable metrics from your customers to know what time they are most likely to open emails, when an email is opened, what links are clicked and much more. We turn email inboxes into a valuable marketing channel.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Voice” id=”” class=”” style=””]Our inbound and outbound voice solutions provide fast and efficient support for your clients. As part of our business outsourcing services, we can either train your team on how to use our solutions or provide you with a highly trained team with no noticeable accents.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Client Self Services” id=”” class=”” style=””]Reduce call volumes and allow your customers to discover the answers to their questions with a well laid out self-service solution. We can create your interactive solution from scratch or help improve your existing solution.[/accordion_item][/accordion]
[iconbox boxed=”true” align=”center” animation=”transition.slideUpIn” delay=”700″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=”” box_bg=”#dd1818″][iconbox_header icon_fontawesome=”fa fa-video-camera” hover=”icon-box-hover” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title_hover=”false” title=”Behind The Curtain” title_color=”#ffffff”]Vital support services you need to enhance your business[/iconbox_content][/iconbox][accordion model=”default” id=”” class=”” style=””][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Back Office Support” id=”” class=”” style=””]If you have any tasks in your business that you do not need the core members of your team to do, then you can outsource these services to us. This includes order fulfillment, marketing, fraud prevention, accounting, web support and maintenance, usability testing, list scrubbing and much more.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Analytics” id=”” class=”” style=””]Analytics help us measure the effectiveness of a solution or platform. VISMCO can handle all the analytics of your website, email campaigns, SEO plans, online ads, live chat solutions and more, and provide you reports in easily understandable formats.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”User Acceptance Testing” id=”” class=”” style=””]When launching a new website or interface, testing before going live is a no brainer. We will take the guesswork out of your new design by performing A/B tests, split tests or multivariate tests using a wide range of variables.[/accordion_item][accordion_item icon_fontawesome=”fa fa-plus-square” icon_fontawesome_two=”fa fa-minus-square” parent_id=”about” title=”Website Maintenance” id=”” class=”” style=””]A business’ website is usually a virtual billboard or digital storefront, so it always needs to be up and running. Our maintenance services include performing updates as needed, monitoring comments/registrations, monitoring your site’s uptime and much more. More advanced packages include SEO, content creation, hosting, speed increases, CDN, etc.[/accordion_item][/accordion]
[slick_slider speed=”450″ pagination=”true” auto_play=”true” auto_play_speed=”3000″ loop=”true” lazyload=”ondemand” centerpadding=”” items=”1″ slidestoscroll=”” items_phone=”” items_tablet=”” id=”” class=”” style=””][slick_slide id=”” class=”” style=””][testimonial float=”top-center” text_alignment=”center” image_circle=”true” icon=”false” delay=”” delay_duration=”” delay_offset=”” author=”Jermaine” job=”Sport Statistics Website” bg_color=”” icon_color=”” meta_color=”” padding_top_bottom=”” padding_left_right=”” url=”” id=”” class=”” style=”” image=”6239″]
Cool team of knowledable experts. Will definitely recommend them highly!
[/testimonial][/slick_slide][slick_slide id=”” class=”” style=””][testimonial float=”top-center” text_alignment=”center” image_circle=”true” icon=”false” delay=”” delay_duration=”” delay_offset=”” author=”Keron” job=”Construction Company Owner” bg_color=”” icon_color=”” meta_color=”” padding_top_bottom=”” padding_left_right=”” url=”” id=”” class=”” style=”” image=”5931″]
I was highly impressed with the professionalism and dedication shown by the VIMSCO team, and will continue working with them.
[/testimonial][/slick_slide][slick_slide id=”” class=”” style=””][testimonial float=”top-center” text_alignment=”center” image_circle=”true” icon=”false” delay=”” delay_duration=”” delay_offset=”” author=”Owner” job=”Majestic Buzz Delights” bg_color=”” icon_color=”” meta_color=”” padding_top_bottom=”” padding_left_right=”” url=”” id=”” class=”” style=”” image=”5932″]
VIMSCO built our logo, website and promotional material, and we could not be happier! We are now selling our products worldwide.
[/testimonial][/slick_slide][/slick_slider]
[iconbox animation=”transition.slideUpBigIn” delay=”100″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_type=”svgicon” icon_svg=”stroke-phone2″ delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Phone Number” title_color=”#ffffff”]1876-521-7709 (Worldwide)
1805-625-9676 (USA/CAN)[/iconbox_content][/iconbox]
1805-625-9676 (USA/CAN)[/iconbox_content][/iconbox]
[iconbox animation=”transition.slideUpBigIn” delay=”500″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_type=”svgicon” icon_svg=”stroke-mail” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”E-mail address” title_color=”#ffffff”][email protected][/iconbox_content][/iconbox]
[iconbox animation=”transition.slideUpBigIn” delay=”300″ delay_duration=”500″ delay_offset=”” href=”” id=”” class=”” style=””][iconbox_header icon_type=”svgicon” icon_svg=”stroke-pointer” delay=”” delay_duration=”” delay_offset=”” icon_color=”#ffffff”][iconbox_content delay=”” delay_duration=”” delay_offset=”” title=”Address” title_color=”#ffffff”]3 West, Greater Portmore, St. Catherine, Jamaica. W.I.[/iconbox_content][/iconbox]
[dima_spacer screen_all_spacer_size=”0″ screen_xld_resolution=”1600″ screen_xld_spacer_size=”0″ screen_ld_resolution=”1400″ screen_ld_spacer_size=”75″ screen_md_resolution=”1170″ screen_md_spacer_size=”0″ screen_sd_resolution=”969″ screen_sd_spacer_size=”50″ screen_xsd_resolution=”480″ screen_xsd_spacer_size=”48″ id=”” class=””][custom_heading level=”h3″ dima_heading_color=”#ffffff” float=”center” delay=”” delay_duration=”” delay_offset=”” id=”” class=”” style=””]Get A Quote From 1 Of The Top Business Outsourcing Companies[/custom_heading][image img_size=”full” float=”start” caption=”” lightbox=”” width=”” delay=”” delay_duration=”” delay_offset=”” is_gallert_item=”” src=”6202″ alt=”” href=”” title=”” popup_content=”” id=”” class=”” style=””]
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